As many of you know, Here Nor There changed ownership over the holidays. We're really excited to see customers new and old! However, this means we will be unable to offer returns or exchanges on purchases made before January 1st, 2022. Purchases made after January 1st fall under our Return Policy, and all Gift Card purchased continue to be valid, regardless of purchase date.
Our return policy is based on all of the things we hate about other return policies. We don't believe you should spend your money on something that you don't love or something that doesn't work as it should. We have two types of returns:
CHANGED YOUR MIND?
Maybe you bought it and then once you got it home, you realized the color was wrong or the smell is just the worst or it really just doesn't fit. Whatever is it, we give you 14 days to bring or send back what you bought for a refund or exchange. We only ask that whatever you return is still in good condition, so that we can resell it. We firmly believe you can change your mind but at the same time, we don't want to lose money because of it.
DID IT BREAK?
Oh no, we're so sorry! It's just a fact of production that some goods made might not last to do the job you bought them for. If you get an item home and it breaks in the normal course of using it, we will replace or refund it at anytime. This means that if the shirt you bought rips at the seams after you wash it, return it. But this also means that if you buy a doormat and the image wears off after a season or two, it's not returnable. We do not accept returns on items damaged from normal wear or tear or misuse.