FAQ – Here Nor There

FAQ

ORDERING QUESTIONS

WHAT CURRENCY ARE YOUR PRODUCTS SHOWN IN?

They are all in Canadian dollars, as we are in Canada. 

HOW DO I PAY FOR AN ORDER?

You may choose to pay through credit card via Paypal or through our Shopify secure online payment portal. In Canada only, you may also send an Instant Transfer through Paypal or an Email Money Transfer - simply choose this option during check out and follow the displayed instructions

HOW DO I USE A DISCOUNT CODE OR GIFT CARD?

Unfortunately the system that we use doesn't always make it obvious! Once you are checking out (after the cart), you will see a listing of what you've ordered on the right side of the page. Directly underneath that, there is a box with the text Gift card or discount code in it. Enter your code there. Please note that the system only allows one code per order.

WHAT TAXES DO I PAY?

If you're Canadian & shipping to Canada, your sales taxes are automatically calculated based on where you are.

CAN I ORDER A GIFT FOR A FRIEND?

Yes, of course! Here's how:

1. Choose your items. (Also choose gift wrap for each item, if you'd like to.)
2. Choose a friend.
3. Write the message in the order notes section of the cart (before you checkout) if you have special instructions.
4. Enter your name and address in the billing section of the checkout.
5. Enter your friend's name and address in the shipping section of the checkout. 6. Choose the shipping option that applies.
7. We'll send out or deliver your gift! 

Please note, if you are sending to multiple friends, please make a separate order for each friend

CAN I ORDER ONLINE & PICK UP IN STORE?

Yes, totally! Just chose the option to pick up at checkout. Once we receive your order, we'll prepare it for pickup and then you'll receive an email letting you know that it's ready to pick up.

I SAW SOMETHING IN STORE OR ON YOUR SOCIAL MEDIA BUT I DON'T SEE IT ON YOUR ONLINE STORE.

We try our hardest to get all of our in store stock online for you but it's not always possible. Sometimes it's just that we haven't put it up yet on the online shop and other times the product is just too large for us to ship.

DELIVERY & PICKUP

I WANT TO ORDER SOMETHING & PICK IT UP.

We are offering pick up at the shop. Just chose the pick up option at checkout. Once we receive your order, we'll prepare it for you and then send an email to let you know that it's ready. Please wait for the email before coming to pick up your order.

I'M LOCAL (OR MY GIFT RECIPIENT IS) & I'M LOOKING TO HAVE MY ORDER DELIVERED.

Local deliveries will be done twice a month on Mondays’s. There will be a charge with your order for decliners fees. Check out to see if we delivery your way! 

I LIVE ELSEWHERE IN THE PROVINCE OR CANADA, & I'D LIKE MY ORDER MAILED TO ME.

  

ABOUT QUESTIONS

WHAT'S YOUR MAILING ADDRESS?

Here Nor There
529 Main Street
Mahone Bay, Nova Scotia
B0J 2E0
Canada

WHERE ARE YOU LOCATED?

We are located in Mahone Bay, Nova Scotia – a super beautiful little seaside town. We're lucky to be among many great shops, restaurants & attractions.

WHAT ARE YOUR HOURS?

Wednesday-Friday: 12 p.m.-5 p.m. 

Saturday-Sunday: 11 a.m.- 5 p.m.

*We are closed on the following holidays: Christmas Day, Christmas Eve, Boxing Day, New Year's Day and Heritage Day.

*In winter, we are often closed on bad weather days. Check our social media for updates before visiting.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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