CANADA & USA
We've just implemented a new system of rates to allow us to ship more of the bigger, bulkier & more fragile items we carry in store and in some cases, to lower your cost of shipping. We now offer parcel shipping based on weight/size of the parcel, so based on what is in your cart, you will only see the shipping options available to you. Our parcel system is
Small Parcel 0.1lb to 4.9lb
Medium Parcel 5lb to 9.9lb
Large Parcel 10lb & up
We do not use the exact weight of products to determine these rates. For example, if you order a small jar of something that is extremely heavy, but you only order that, you would only pay for Small Parcel Shipping. Conversely, if you order a basket, which is very light but very big, you will pay for Large Parcel Shipping.
Our shipping rates are also based on distance, with shipping to our province and neighbouring provinces being lower than shipping to British Columbia.
GREETING CARD SHIPPING
Along with our parcel shipping, we also offer greeting card shipping. These rates are also based on weight, with each card having a weight of 0.1lb. Our rates to Canada are
1 card = $1
2 - 3 cards = $2
4 - 5 cards = $3
5+ cards = Small Parcel
Rates to the USA are slightly higher.
WHY DID WE IMPLEMENT THIS SYSTEM?
We've been shipping out parcels through our shop for over 8 years now, so we know the true cost of it. We are not a big company, so we do not get the heavily discounted rates that large, box stores can procure. We do get a discount on shipping, which is why we're able to offer rates that are cheaper than if you were to purchase the postage yourself but still, nearly every time we ship a parcel to someone, we have lost money. We don't mind losing $0.50 or $1.00 here and there - that's simply the cost of doing business. But the larger amounts we lose are simply not sustainable. It takes money from our shop and keeping money in our shop means that we get to source better and more unique products for you to buy. It means we get to constantly improve. We are not in this business to make money on shipping, so we still keep our prices as low as we can and we don't build in any extra pricing to cover the costs of the materials we use to ship your items. We know it always sucks to pay for something intangible but shipping is a crazily complex thing that definitely does deserve to have a reasonable cost.
This is still something we're working on and improving, so please let us know if you think the shipping rate seems off for what you're ordering and we'll make sure everything looks right.
REST OF THE WORLD
We continue to offer world wide shipping. We use carrier calculated rates, which are the true cost to ship the package to you.